Professor Studies How Family Businesses
Make Business Decisions
The University of Connecticut
by Karen File
A significant amount of research has been done to understand the type of businessdecisions and managerial processes that differentiate family businesses from other enterprises.In-depth studies have shown that family-owned firms have distinctive leadership processes, morenurturing family-like cultures, are more customer oriented, and consider family needs whenmaking business decisions. On this last finding is where a UConn family business researcher hasrecently focused.
Do family members participate in all business decisions or do they get involved in onlycertain kinds? If so, which ones?
Karen File, Associate Professor of Marketing at UConn’s Stamford branch, recentlycompleted a study that was designed to determine which business decisions seemed to triggerfamily involvement and which were processed with little or no family intervention. More…