A Business Owner’s Key Mistake– Failure to Organize & Plan

A Business Owner’s Key Mistake–
Failure to Organize & Plan

Family Ink
Summer 1996

by Donald J. Jonovic, Ph.D.

Think about these two statements I recently heard uttered by a business owner and his successor:

The Successor: “I can’t tell you where the days go. I’ve got a list of customers as long as my arm to keep in contact with, and I’ve been trying to make five cold calls a week. But production problems in the plant always keep me in the office on days I plan to make calls. I’m also writing a computer program for Dad to help handle quotes (which he’s way behind on, by the way), but I never seem to have enough time at the computer to make progress on it.”

The Boss: “He never makes sales calls. For that matter, he’s hardly ever out of the office. What I need is some help. I’m buried in unquoted jobs and he spends his time in front of his computer, on the phone with his girl, or gassing with the guys in the plant. Frankly, I don’t know what he does all day.” More…

Building the Family Business “Team”

Building the Family Business “Team”

Family Ties Newsletter
November 2001

By Michael Wilkes, MBA, CBC, Senior Leadership Consultant

Developing an effective team is a major challenge for any business. Yet, it can be especially challenging for a family business since members of your team frequently wear a number of family and business related “hats”. Unfortunately, there is no magic formula for developing a productive team, but rather an overall guide to the hard work that is required.

To start, you might want to view your team as an “energy source” that team members are responsible for harnessing and directing. The team is responsible for three primary tasks in harnessing this energy – establishing Purpose, Partnership, and Process. Within each of these tasks the team must assure there is Clarity, Capability, and Commitment. More…