Sustaining the Benevolent Intent In Family Business

Sustaining the Benevolent UMass
Intent In Family Business

by Tetty Gorfine, M.A., President & Owner
Integral Solutions
(Business and Organizational Consulting)

I believe that many family businesses exist for the very best of reasons. Just to name a few; families want to spend time together, share in the joy of success, invest in the well being of those they love, and parents wish to pass along a good and secure life. Children want to carry on the family name and desire to perpetuate the growth of the family business.

There is no doubt that these and many other benevolent reasons create and sustain the family business. There are of course situations where family members would benefit by not working with relatives which is an entire subject onto itself. However, in situations where working together serves the best interest of family members it can be confusing when good and well intended people find themselves, at times, amidst conflict and opposition with those they love. How, then, can family members recreate their best intention to support and love each other in daily business and in times of transition? More…

Who Leads Meetings? An Interview with Norman Hannoush

Who Leads Meetings?UMass
An Interview with Norman Hannoush

by Kitty Axelson-Berry

You’re from Lebanon originally. When did you come here?

We were all born in Lebanon and immigrated to the United States in 1971. We landed in Boston and went to Lawrence for five years, then Wilbraham, then Springfield.

Did your family bring substantial savings or other resources that helped you all get started?

We came with the shirts on our bodies, as they say. My older brothers immediately started working, doing jewelry repairs, and we saved everything, saved and saved, and then we were able to open the first store. Every time we had some money, we put it into the business.

Did you get support from the Lebanese community here?

As a family, we have always supported each other. This is what it is to be a family. But did we get support from the Lebanese community? No, but of course, we made sure there was a Lebanese community when we moved somewhere. And so now we have 28 stores that we own and six franchises–one in Falmouth, one in Dedham, another one in Manchester (Connecticut) and another one in White Plains, New York. And the two that are opening very soon, in Pittsfield and Northampton. More…