Successful Family Meetings:
A Critical Foundation for Business Longevity
Family Business Quarterly
One of the best ways for keeping family members committed to their companies, as well as dealing with the inevitable conflicts that get in the way of long-term success, is to hold regular family meetings, argued Drew S. Mendoza, Program Director of the Family Business Center at Loyola University, Chicago.
Mendoza recently traveled to Boston to lead a Half-Day Forum on “Holding Family Meetings: The Whys and the Wherefores” for NUCFB members. Through presentations and small-group discussions, he provided guidelines for “winning at family meetings” to enhance the family spirit that he termed “critical” to keeping the business alive across generations. More…
Who Leads Meetings?
An Interview with Norman Hannoush
by Kitty Axelson-Berry
You’re from Lebanon originally. When did you come here?
We were all born in Lebanon and immigrated to the United States in 1971. We landed in Boston and went to Lawrence for five years, then Wilbraham, then Springfield.
Did your family bring substantial savings or other resources that helped you all get started?
We came with the shirts on our bodies, as they say. My older brothers immediately started working, doing jewelry repairs, and we saved everything, saved and saved, and then we were able to open the first store. Every time we had some money, we put it into the business.
Did you get support from the Lebanese community here?
As a family, we have always supported each other. This is what it is to be a family. But did we get support from the Lebanese community? No, but of course, we made sure there was a Lebanese community when we moved somewhere. And so now we have 28 stores that we own and six franchises–one in Falmouth, one in Dedham, another one in Manchester (Connecticut) and another one in White Plains, New York. And the two that are opening very soon, in Pittsfield and Northampton. More…