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We thought we had pretty thick skin until we received responses from our Employee Opinion Survey.
When was the last time you asked your employees how they thought things were going? We had just come off an unsuccessful union organizing drive in our family business by a small faction of disgruntled employees. Even though the union wasn’t voted in, it made us aware of some employee issues that needed attention to improve the culture of our company.
My brother and I were next in line to lead the family business, but it seemed neither of us genuinely wanted the position.
Three years apart in age, we never felt any real competition between ourselves. I assumed he would eventually lead the business because he was the older child and had a few more years of experience on me. But we never discussed it, never competed for it, it was just an unspoken assumption.
There’s nothing better than running a successful business and growing rapidly. Riding the wave of success, you can do nothing wrong. Or can you?
Keeping your skill set up to speed in a fast growing business can be challenging. Founders who have homegrown skills are especially at risk. Fast growth brings founders into unchartered territory causing them to learn trial by fire. Many mistakes can be made, which won’t necessarily cripple the business